Join our community to unlock your greatest asset and welcome paying guests into your home.
Q1: How often will I receive payments?
A: Payments are processed within 5 business days after the service has been used by the customer. This ensures that all transactions are verified before funds are released.
Q2: What payment methods do you offer?
A: Payments are transferred directly to your local bank account. Please ensure that you provide accurate bank details during the onboarding process to avoid any delays.
Q3: Are there any fees associated with the payment process?
A: While we strive to keep costs low, your bank may impose fees for incoming transfers. We recommend checking with your bank for any potential charges that may apply.
Q4: What happens if there is a delay in payment?
A: If there is an unexpected delay in processing your payment, please contact our support team at [insert support email]. We will investigate and resolve any issues as quickly as possible.
Q5: Can I track my payments?
A: Yes, you will have access to a partner dashboard where you can monitor your bookings, commissions, and payment history, providing you with full transparency.
Q6: What should I do if I need to update my bank details?
A: If you need to update your bank information, please contact our support team with your new details, and we will make the necessary changes.
Q7: What if I have more questions about payments?
A: If you have any additional questions or concerns regarding payments, feel free to reach out to our support team at general@mautropik.com or +230 5473 8365. We’re here to help!
Listing your services on our booking website is simple. First, sign up for an account and complete the partner registration form. Once registered, you can log in to your partner dashboard, where you can add and manage your services, including descriptions, pricing, and availability. Our support team is available to assist you with any questions during the setup process. Your listing will be pending till our team will give an approval after reviewed.